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Medical Office Administrative Assistant

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HEALTH CAREERSCertificateCERT - Certificate

Program Information/Mission

The mission of the Medical Office Administrative Assistant Certificate program is to provide the curriculum and experiences to enable graduates to attain knowledge, attitudes, and skills to perform as an entry-level medical office administrative assistant.

Admission to Program

  • High School graduate with GPA 2.7 or higher, or equivalent OR 5 credit hours of college level classes completed with a grade of C or better.

  • Grade point average (GPA) of 2.0 or above at ICC or last college attended OR 5 hours of required courses from program sequence with a C or higher.

Requirements upon Program Acceptance

  • Drug screen, fingerprint criminal background check, physical exam, and immunizations.

  • Documentation of current CPR certification from the American Heart Association (AHA) BLS (Basic Life Support) Provider or American Red Cross (ARC) Professional Rescuer and BLS Provider. This CPR certification must remain current throughout student enrollment within the health career program.

  • Keyboarding, 40 words per minute (wpm), and accuracy of 92% is required for medical office professionals. Students are required to go to www.typing.com (link is external) and take a free 2:00 minute online typing test to evaluate individual keyboarding skill level, minimal 40 wpm and 92% accuracy.  If below 40 wpm or below 92% accuracy, students must complete the free typing lessons at www.typing.com (link is external) to earn the minimal competency required for admission into the program. 

Recommended High School Subjects (1) three years of English (2) one year of pre-algebra (3) one semester of high school word processing or equivalent.

Additional Program Information

Medical Office Administrative Assistants are specifically educated to work in ambulatory settings performing administrative duties. The administrative program develops such necessary skills as arranging patient appointments, communicating with the public in person and by telephone, basic bookkeeping, ordering equipment and supplies, and completing medical forms. This program is a 9 month certificate, non-accredited program.

To Remain in and Graduate from the Program

Student must attain a grade of C or better in all required program courses to remain in and graduate from the program.